Returns

Goods that have been performed or brought under individual orders can not be returned!
If the goods that were purchased by the buyer as a result of a preliminary individual order, before which the buyer was acquainted with its characteristics, meets the quality requirements and is not defective, the buyer has no right to refuse to purchase it. Such a right can arise only when there are substantial claims to the quality of the manufactured goods.
Exchange or refund is subject only to a new product that has not been in use and has no trace of use.

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